Frequently Asked Questions
Everything you need to know about InfyStore. Can't find your answer? Contact us.
Do I need coding or design skills?
Absolutely not! InfyStore is designed for sellers, not developers. If you can use Instagram or WhatsApp, you can use InfyStore. Set up takes minutes, not hours.
Can I use this for Instagram/WhatsApp/YouTube?
Yes! That's exactly what InfyStore is built for. Share your store link (infystore.com/in/yourbrand) anywhere — Instagram bio, WhatsApp groups, YouTube descriptions, Facebook posts. Your customers can browse and buy without leaving their favorite app.
What happens after the 7-day trial?
You'll have the option to upgrade to our monthly plan (₹250/month) to continue with unlimited products and orders. If you don't want to continue, your store will be paused. No hidden fees, no surprises.
Can I accept payments other than online?
Yes! You can enable:
- Cash on Delivery (COD) - Customer pays when they receive
- Manual Payment - Customer sends screenshot via WhatsApp
- Online Razorpay - Secure card/UPI payments
Mix and match based on what works for your customers.
Do my customers need to create accounts?
No! Your customers can checkout as guests. We keep the purchase process simple and fast — no barriers to buying.
Can I add team members to help manage my store?
Yes! Invite team members to collaborate on your store. They can help with order processing, product management, and customer support — all without sharing your password. Perfect for growing your business with extra hands.
What if I sell through multiple channels?
Perfect! InfyStore works everywhere. Share the same store link on WhatsApp, Instagram, YouTube, Facebook — anywhere your audience is. One link, unlimited reach.